Accessibility Statement

Prior to arrival guests can speak with a member of the reservations team in order to confirm requirements and general suitability of Sandman Signature London Gatwick Hotel. 

Guests can contact Sandman Signature London Gatwick Hotel via: 

• Telephone | 0114 2525500
• Email | reception@thequayshotelsheffield.co.uk  
• Post | The Quays Hotel, Victoria Quays, Furnival Road, Sheffield, S4 7YA. 
• What3word | ///Clear.focus.fleet 

Good bus and train links serve the Sheffield Interchange. 

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• Accessible parking and a drop-off area are available, assistance with luggage is also available. 
• Car park spaces are located close to the front entrance. 
• Car Park surface is paved and suitable for wheelchairs. 
• Route from accessible parking has no steps and is lit. 
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• The main hotel entrance has no steps. 
• The entrance is lit at all times. 
• Lift access to all floors including gym 
• Entrance to reception has no steps. 
• Main foyer area and reception floor is suitable for wheelchair. 
• Seating is available in the foyer area. 
• Wheelchair check in at the side of reception. 
• Accessible WC available on first floor. 

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• 8 accessible bedrooms available at The Quays Hotel. 
• Bedroom furniture can be re-arranged on request. 
• Bedroom with non-allergenic bedding is available on request. 
• All bedrooms are ensuite. 
• 4 accessible rooms have walk in shower and other 4 have bath. 
• Laundry service is available. 
• More lighting options are available in bedrooms on request (extra lamps available). 
• All bedrooms have remote controlled TVs. 
• Subtitles are available on the TVs. 
• Internet access is available in bedrooms. 
• All bedrooms have a telephone. 
• Tea and coffee making facilities in all bedrooms. 
• Mini-fridges are available in bedrooms. 
• Shower seat is available on request. 
• DeafGard alarm is available on request. 
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• Public toilet with baby change facilities. 
• Bar, lounge and conference rooms are accessible by wheelchair. 
• Entrance to all bedrooms have no steps accessible by lift. 
• Corridors are lit at all times. 
• Staircase to all floors. 
• Lift to all floors. 
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• All restaurants can cater for special dietary requirements on prior request (gluten free, lactose free, nut free, vegetarian, vegan) other dietary requirements may be catered for with prior discussion. 
• All meals can be cut up for ease of eating, food may also be pureed/thickened if needed in all restaurants. 
• Large print menus available. 
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• Accessible by wheelchair. 
• Purpose built ramp to access lower level 

• No step to access it. 
• Tiled surface. 

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• Staff are on hand to assist 24 hours a day. 
• Emergency evacuation procedure for guests requiring assistance (please notify on arrival if assistance on evacuation is needed). 
• Assistance dogs are accepted with prior notice. 
• In accordance with legislation, smoking is not permitted in the hotel. 
• Mobile phone signal with most providers is good in the area. 
• The fire alarm system is bells, sirens and flashing lights. Assistance is given with evacuation if necessary. 
• The bells and sirens will ring continuously if evacuation is needed if you require assistance for evacuation, please notify us on arrival.
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