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  2. ACCESSIBILITY STATEMENT

Prior to arrival guests can speak with a member of the reservations team in order to confirm requirements and general suitability of Sandman Signature Sheffield Quays Hotel. 

 

Guests can contact Sandman Signature Sheffield Quays Hotel via: 

  • Telephone | 0114 2525500
  • Email | reception@thequayshotelsheffield.co.uk  
  • Post | The Quays Hotel, Victoria Quays, Furnival Road, Sheffield, S4 7YA. 
  • What3word | ///Clear.focus.fleet 

Good bus and train links serve the Sheffield Interchange. 

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  • Accessible parking and a drop-off area are available, assistance with luggage is also available. 
  • Car park spaces are located close to the front entrance. 
  • Car Park surface is paved and suitable for wheelchairs. 
  • Route from accessible parking has no steps and is lit. 
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  • The main hotel entrance has no steps. 
  • The entrance is lit at all times. 
  • Lift access to all floors including gym 
  • Entrance to reception has no steps. 
  • Main foyer area and reception floor is suitable for wheelchair. 
  • Seating is available in the foyer area. 
  • Wheelchair check in at the side of reception. 
  • Accessible WC available on first floor. 

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  • 8 accessible bedrooms available at Sandman Signature Sheffield Quays Hotel. 
  • Bedroom furniture can be re-arranged on request. 
  • Bedroom with non-allergenic bedding is available on request. 
  • All bedrooms are ensuite. 
  • 4 accessible rooms have walk in shower and other 4 have bath. 
  • Laundry service is available. 
  • More lighting options are available in bedrooms on request (extra lamps available). 
  • All bedrooms have remote controlled TVs. 
  • Subtitles are available on the TVs. 
  • Internet access is available in bedrooms. 
  • All bedrooms have a telephone. 
  • Tea and coffee making facilities in all bedrooms. 
  • Mini-fridges are available in bedrooms. 
  • Shower seat is available on request. 
  • DeafGard alarm is available on request. 
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  • Public toilet with baby change facilities. 
  • Bar, lounge and conference rooms are accessible by wheelchair. 
  • Entrance to all bedrooms have no steps accessible by lift. 
  • Corridors are lit at all times. 
  • Staircase to all floors. 
  • Lift to all floors. 
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  • All restaurants can cater for special dietary requirements on prior request (gluten free, lactose free, nut free, vegetarian, vegan) other dietary requirements may be catered for with prior discussion. 
  • All meals can be cut up for ease of eating, food may also be pureed/thickened if needed in all restaurants. 
  • Large print menus available. 
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  • Accessible by wheelchair. 
  • Purpose built ramp to access lower level 

  • No step to access it. 
  • Tiled surface. 

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  • Staff are on hand to assist 24 hours a day. 
  • Emergency evacuation procedure for guests requiring assistance (please notify on arrival if assistance on evacuation is needed). 
  • Assistance dogs are accepted with prior notice. 
  • In accordance with legislation, smoking is not permitted in the hotel. 
  • Mobile phone signal with most providers is good in the area. 
  • The fire alarm system is bells, sirens and flashing lights. Assistance is given with evacuation if necessary. 
  • The bells and sirens will ring continuously if evacuation is needed if you require assistance for evacuation, please notify us on arrival.
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