Accessibility Statement

At Sandman Signature Glasgow Hotel, we treat our guests as individuals and therefore we have a range of facilities catering for people of all abilities. 

This Accessibility Statement is designed to give you the information you need to assess how effectively we can meet your needs. 

Contact res_glasgow@sandmanhotels.co.uk for more information.

Pre arrival

Prior to arrival guests can speak with a member of the reservations team in order to confirm requirements and general suitability of Sandman Signature Glasgow Hotel

Guests can contact Sandman Signature Glasgow Hotel via:

Telephone: 0141 4061888

Email: res_glasgow@sandmanhotels.co.uk

Post: at Sandman Signature Glasgow Hotel, 375 West George Street, Glasgow, G2 4LW.

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Good bus and train links serve the local town of Glasgow.

The hotel is able to arrange collection from the main line rail and bus stations and accessible taxis are widely available.

Parking

Accessible parking and a drop off area is available

Assistance with luggage is available

Car park spaces are located close to front entrance

Car Park surface is paved and suitable to wheelchairs

Route from accessible parking has no steps and is lit

Entrance and reception

The main hotel entrance has three steps

Second entrance has a ramp

Entrance is lit at all times

Entry alert/bell is available 

Main foyer area and reception floor is polished terrazzo floor tiles and suitable for wheelchairs

Seating is available in the foyer area

Wheelchair knee desk is available at reception

Accessible WC available at the CHOP Restaurant

Lifts to CHOP Restaurant is available

Accessible WC is available at the gym

Bedrooms

9 accessible bedrooms available at Sandman Signature Glasgow Hotel

Some bedroom furniture can be re-arranged on request

All bedrooms have non-allergenic bedding

All bedrooms are ensuite

All accessible rooms have walk-in shower

Laundry service is available

More lighting options are available in bedrooms on request (extra lamps available)

All bedrooms have remote controlled TVs

Subtitles are available on the TVs

Internet access is available in bedrooms

All bedrooms have a telephone

Tea and coffee making facilities in all bedrooms

Mini-fridges are available in bedrooms

Shower seat is available on request

DeafGard alarm is available on request

Public areas

Public toilet with baby change facilities

Bar, lounge and conference rooms are accessible by wheelchair

Entrance to one or more bedrooms with no steps accessible by lift

Corridors are lit at all times

Staircase to all floors

Lift to all floors

Dining

All restaurants can cater for special dietary requirements on prior request (gluten free, lactose free, nut free, vegetarian, vegan) other dietary requirements may be catered for with prior discussion

All meals can be cut up for ease of eating, food may also be pureed/thickened if needed in all restaurants

Large print menus available

Restaurant

Accessible by wheelchair

No steps

General accessibility

Staff are on hand to assist 24 hours a day

Emergency evacuation procedure for guests requiring assistance (please notify on arrival if assistance on evacuation needed)

Assistance dogs accepted with prior notice

In accordance with legislation smoking is not permitted in the hotel

Mobile phone signal with most providers is good in the area

The fire alarm system is bells, sirens and flashing lights. Assistance is given with evacuation if necessary

The bells and sirens will ring continuously if evacuation is needed if you require assistance for evacuation, please notify us on arrival

 

We welcome your feedback to help us continuously improve and develop.

To book any of our packages or hotel special offers or for more information please call 0141 406 1888.